COVID-19 SHIPPING UPDATES
- Please note that our products are delivered from different fulfillment centers. Certain products purchased during this time may be delayed due to business interruptions due to local regulations regarding the Coronavirus. We are doing our best to estimate any potential delays in shipments on our product pages. We appreciate your patience and understanding at this time.
At Hevya, our goal is to offer the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
* Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and china post process the orders, which takes an additional 1-3 days or 2-4 days.
* Shipping time: This refers to the time it takes for times to be shipped from our warehouses to the destination. International delivery usually takes about 15-35 business days. Us orders are shipped by e-packet, which is a US Postal Service Product. After processing and leaving the warehouse, Items usually take between 7 and 14 days to arrive at their destination but can take longer time to time.
Argentina : It usually takes about 60-80 business days reach your location.
Brazil : It usually takes about 60-80 business days reach your location.
Russia Federation : A full recipient name is required. It usually takes about 25-65 business days to send an order to your location.
1. If you do not receive your order within 60 days, please contact us before leaving negative and neutral feedback and we will do our best to help you solve the problem.
2. If you are not satisfied, please kindly contact us before you leave negative feedback, we will service you till you satisfied.